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Delivery

We ship from Poland. The final price might vary depending on the country of destination and amount of products you're ordering. You can choose from two delivery services - trackable Global Express shipment or expedited DPD Classic. Once your order is dispatched, you will get notified with tracking URL and tracking number.

The moment the package leaves our country, your local post is responsible for delivering the package. If you're experiencing any problems, contact them first. Obviously, feel free to drop us a message if there are any concerns. We will do our best to make your Skydance experience positive.

Costs

POLAND

please place your order at our polish website for domestic delivery.


EUROPE STANDARD TRACKED SHIPPING

from €8.5 - takes 5-10 days to deliver. Free from custom charges. Delivers using Global Express services.


EUROPE DPD CLASSIC - EXPEDITED TRACKED SHIPPING

from €7.5 - takes 2-6 days to deliver. Free from custom charges. Delivers using Global Express services.


REST OF THE WORLD

from €8 - takes 5-10 days to deliver. Custom charges may occur. Please keep in mind that estimated delivery time might change depending on the country of destination. Delivers using Global Express services.

IMPORTANT INFORMATIONS

We're trying our best to provide you with the best delivery service, however please be advised that estimated delivery time cannot be guaranted. Sometimes, especially during busy seasons or because of slow local, delays may occur. If it happens, we suggest staying patient and monitoring your parcel's way to you. Please note that we have no control on local delivery services.

If you feel as if it is taking too long for your order to arrive, we've got a few tips for you.

  1. Check your delivery address. Perhaps there are some informations missing? If so, contact us immediately. Your parcel will be returned to us and once it happens, we will issue a refund to your PayPal account excluding shipping and handling fees.
  2. Check your local post office. There's a chance that you were absent when the postman was attempting to deliver your package. If not, ask around the house or your neighborhood.

If you are from outside of European Union, it is possible that custom charges would be levied. Things like that mostly happen to packages sent to United States, Australia, and Asia. We do not refund the taxes you might be obligated you to pay. On rare occasions, customs might hold your parcel for up to two weeks. For further details, please contact your local customs office.

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