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Delivery

We ship from Poland. The final price might vary depending on the country of destination and amount of products you're ordering. You can choose from two delivery services - trackable Global Express shipment or expedited DPD Classic. Once your order is dispatched, you will get notified with tracking URL and tracking number.

The moment the package leaves our country, your local post is responsible for delivering the package. If you're experiencing any problems, contact them first. Obviously, feel free to drop us a message if there are any concerns. We will do our best to make your Skydance experience positive.

Costs

POLAND
please place your order at our polish website for domestic delivery.

DPD EXPEDITED TRACKED SHIPPING
from €7.5 - takes 2-6 days to deliver. Free from custom charges.

STANDARD TRACKED SHIPPING
from €8.5 - estimated delivery times are 10-14 days for Europe and 30-60 days for the rest of the world. Delivers using Polish National Post services.

TNT EXPRESS DELIVERY
from €19 - express delivery using TNT courier. Estimated delivery takes up to 4-5 working days. Duties and charges may apply.

FREE SHIPPING
We deliver your items for free anywhere in the world! Just place an order over 180. If you're from European Union, your parcel will be shipped out via DPD courier. And if you are located outside EU, we'll deliver it using standard tracked delivery.


COVID-19 NOTIE
We are super happy to inform you that we are staying safe and dispatching your orders as usually, withing 2-3 working days! Due to COVID-19, delays are expected for standard delivery method. We need you to be patient - it all depends on the country of destination and local government's restrictions and there's not much we can do about it. If you wish for faster delivery, consider using TNT service.

COUNTIRES WE CANNOT DELIVER TO AT THE MOMENT: Chile, China, Japan, New Zealand.

IMPORTANT INFORMATIONS

We're trying our best to provide you with the best delivery service, however please be advised that estimated delivery time cannot be guaranted. Sometimes, especially during busy seasons, delays may occur. If it happens, we suggest staying patient and monitoring your parcel's way to you through the tracking website. Please note that we have no control on local delivery services.

If you feel as if it is taking too long for your order to arrive, we've got a few tips for you.

  1. Check your delivery address. Perhaps there are some information missing? If so, contact us immediately. Your parcel will be returned to us and once it happens, we will issue a refund to your PayPal account excluding shipping and handling fees.
  2. Check your local post office. There's a chance that you were absent when the postman was attempting to deliver your package. If not, ask around the house or your neighborhood.

If you are from outside of European Union, customs charges may be levied. Things like that mostly happen to packages sent to United States, Australia, and Asia. On rare occasions, customs might hold your parcel for a bit. For further details, please contact your local customs office. We do not refund the taxes you might be obligated you to pay.

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