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FAQ

Frequently asked questions

What are the costs of the shipping?

We use tracked priority shipment. The final shipping fee might vary depending on the country of destination. Prices start from €8. Learn more here.


How long is the processing time?

We usually ship all orders within 2-3 business days. Sometimes it might take a bit longer, as all of our things are made by us, but it will never last more than two weeks.


If the size I've chosen won't fit me, can I return it and/or exchange for a bigger/smaller one?

Sure you can! Skydance makes exchanges and returns easy. Learn more here.


How long will it take for my order to be delivered?

It takes 5-8 business days to deliver an order to European Union. For international deliveries, the estimated time is 14 business days excluding customs.


Can I edit/cancel my order after I placed it?

There's no way you can edit your order after it is placed, but you can always e-mail us and ask us to make changes! ♥


I have received a damaged/the wrong product!

We are deeply sorry to hear that! Please drop us a message at support@skydance.pl - we will do our best to solve this as soon as possible.

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