Frequently asked questions

What are the costs of the shipping?

We use tracked priority shipment. The final shipping fee might vary depending on the country of destination. Prices start from €8. Learn more here.

How long is the processing time?

We usually ship all orders within 2-3 business days. Sometimes it might take a bit longer, as all of our things are made by us, but it will never last more than two weeks.

If the size I've chosen won't fit me, can I return it and/or exchange for a bigger/smaller one?

Sure you can! Skydance makes exchanges and returns easy. Learn more here.

How long will it take for my order to be delivered?

It takes 5-8 business days to deliver an order to European Union. For international deliveries, the estimated time is 14 business days excluding customs.

Can I edit/cancel my order after I placed it?

There's no way you can edit your order after it is placed, but you can always e-mail us and ask us to make changes! ♥

I have received a damaged/the wrong product!

We are deeply sorry to hear that! Please drop us a message at - we will do our best to solve this as soon as possible.


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