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Terms of use

We are Skydance - small, family business established in 2014 in Poland, inspired by the 90's and streetwear. We are giving you that grunge feel mixed with cuteness meets vintage. Everything is designed, made and printed in Poland in order to provide you with high quality pieces that will last years! If you are looking for some alternative clothes, nicely sewed tennis skirt, a t-shirt that is all original & different from what you have seen before or a warm hoodie with catchy phrase - you are at the right place. ♥

Before you make your order please get to know some nice rules below.

  1. Our business is registered in Poland as F.U.H.P. "GABRIELA" SP. Jawna J. Borucki, our address is ul. Szarych Szeregów 1/45, 35-114 Rzeszów, our vat identification number (NIP) is 8133589332.
  2. We accept PayPal and bank transfers. Please note: if you're paying via bank transfer, include your order's id in the title.
  3. We tend to ship the orders within two to five days, however, as our things are handmade, sometimes it might take a bit more - but never longer than fourteen working days.
  4. We ship from Poland. The final shipping costs can vary depending on the country of destination and amount of products you're ordering.
  5. We use Global Express shipping. It is fast, trackable method that delivers our products directly to your door. Find estimated delivery time and costs below.
    1. POLAND £2.50 - takes about 3 days to deliver.
    2. EUROPE & RUSSIA from £8 - takes about 7 days to deliver.
    3. REST OF THE WORLD from £11 - takes about 13 days to deliver.
  6. If you wish for a quicker delivery, please contact us directly so we can arrange it.
    Please bare in mind that on some occasions, customs my hold your parcel for a bit. It can take about two weeks for the parcel to be released. Unfortunately, we cannot help you with that - you have to be patient as the reason for that lays in your country's laws. Things like that mostly happens to packages sent to United States, Australia and countries of South America. 
  7. We are not responsible for any taxes you might be obligated to pay while receiving the package.
  8. It is you who are responsible for providing us with the right address. Always double check if you have shared every detail correctly. You can always message us if you are not sure how to fill the address details section while ordering. 
    1. If the given address was typed wrongly, contact us immediately. 
    2. If it happens that the parcel is returned due to wrong/insufficient address, there are two options that will solve such issue:
      1. You have to transfer additional shipping fee so we can ship the order again, this time with correct address, or
      2. We will return you the money excluding shipping fee that we had to cover in the first place.
  9. If it occurs that the item you have bought is too big or too small, there is no need to worry - you can just ship it back to us and we will exchange it for a size that will fit you best. All you have to do is let us know through the e-mail support@skydance.pl fill this document, send it to our address given below and stay patient as we ship the right piece to you! 
    1. We do not refund shipping fees.
  10. If it occurs the item you have bought doesn't suit you, you can always return it. What you have to do is to ship it back to us to the address given below with this document filled and we will return you the money within two weeks of receiving the item. 
    1. We do not refund shipping fees.
  11. Please remember that products you want to exchange/return have to be in their original condition. If we recognize that any of returned items were used or the tags were removed -  we have the right to decline the exchange/return.

Returns and exchanges address:
Company name: Skydance Gabriela Borucka
Street: Szarych Szeregów 1, flat 45
Zip code: 35-114
City: Rzeszów
Country: Poland

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